-----Today I understand sales truly
In my heart, sales has always been the most low in the workplace which has no dignity and ignored by the society. I believe that everyone is familiar to this sentence "if you really can't find a job, make sales", So there is no doubt that the sales has always been seen as a kind choice of desperate life.
However, As a non-sales personnel, I do really know the sale insight after two days of sales training. At this moment, I admire these people who worked as a salesman. Actually, salesman is not the people who without dignity,what is more, it's not easy to be a good salesman. Why? because the salesman is a great and wise people who is worthy of our learning, both for the sales staff and non-sales staff.
Great
There is a woman who is 40 years old, and as a sales staff in the hotel, she mainly sell hotel discount card. Among many sellers, she has the highest performance. Why? Due to people found that this woman is too great for her patience and insists through the research. In addition, her smile is worth learning too.
For this women, sale each discount card is hard to come. When seeing the people who sitting at the airport and waiting for the plane, she just squat down in front of he, giving the discount card to he and let him have a look, then introduces the discount card. When someone were angry, they would throw the discount card to the ground, but she was still pick it up and smiling to them, asking why they not buy and say the good function of it. In the end, she sold them due to her behavior was touched by customer.
Someone curious about her behavior and asked why she can also smile to the customer when suffering so much injustice? She replied that compared with injustice, her son get a good life and learning is the most important.
It reminds me of another sentence "Dignity? There is no dignity if you have no success. If you are successful, all the dignity you will have"
Wisdom
Long time ago, there was a sales team who need develop new markets in monk temple? As we all known, the monk is not using a comb, how to sell it? It made a dilemma. However, a few people of sales team managed to sell the comb, one sold 1 and one sold 24. Shockingly, there is a person who sold thousands.
It turns out that the people who sold one due to there is a young comb who has boils on his head and need it to tickler. The people who sold 24 due to there is 24 statue of Buddha, when pilgrims who come here to fell down, they can use comb to comb their hair and make themselves more religious.
As for the last salesman, why he can sell thousands of the combs? Because he told the abbot that if he want to let every pious people keep a pious heart in every time and everywhere, he can make comb as a gift to each pilgrims. When they see a comb, just then remember giving like a Buddha.
Salesman is so smart, do you agree? In fact, the wisdom of selling is far more than these? Wisdom is not only come from creating demand, but also from the language of humor. There is a classic example, When you went out for expanding customer, you saw a boss and he shouted at you "who let you enter? I don't know you" what would you do? Maybe you would went out with pity. But there is a salesman who smiled, closed the door, and went out. Then he came in and smiled too: "hello, you know me now." This is wisdom.
There are floors where posted a note "There is no visit if you have no agreement" , when saw the note, a lot of people were afraid to enter in, but there was a seller who came in and said with confident "I'm here to talk with your boss on big business, please give him a notice" "You have no agreement" "Today is agreement, tomorrow's visit" how clever and humor enough. What is a 10 inch golden tongue? Here it is.
Finally, I really appreciate teacher ShiZhenyu and my company
Hawk display which let me participate in this meaningful training,and make me know more.
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